NEYA Lisboa Hotel

The range of facilities for the price is excellent - small gym, spa (treatments - there is no wellness area), large buffet breakfast, communal chill areas... The size of the room was good but the particular (welcome) surprise was the large bathtub. Normally standard rooms have showers so this was a nice surprise. The spa treatments we had (book before staying by directly emailing the spa) were absolutely brilliant. Again, very well priced but also the staff were extremely knowledgable. The staff are extremely helpful and friendly.

The staff were exceptional. Fransisco and Rita were outstanding as well as the young lady in the dining room. Fransisco helped guide me to tour what i could as the weather was so bad and it worked. Rita showed me to where i could shop and thst went a long way. They were all so friendly and very helpful and patient and open minded. The location is also great and quiet. Close enough to downtown but not too close to be noisy. I liked that there was a gym. How thoughtful to put the massage boards in the rooms. I found that exceptional. The food was also fresh every morning. I specifically loved the fresh fruits. Also they had bicycles and umbrellas on loan to guests. Very convenient.

I give the hotel 9 stars in advance because in fact it doesn't deserve it. The hotel has a wonderful staff. Everyone at the front desk is very helpful and friendly.

All hotel photos reflected reality. All was really nicely clean and comfortable, bed was very comfortable to sleep (we took ''big'' double bed), breakfast had so much choice for everyone's taste and was always fresh and tasty. Staff at the breakfast made always sure to clean tables fast so other hotel guests could sit. Very nice hotel and very convenient area (metro is 10min walking and bus stops round the corner).

Everything was as expected. Breakfast can be more diverse, everything day was the same selection of food, for a stay of 4+day may be good to have different option. Tried the spa (heated water) very good and relaxing.